Returns & Exchanges
At TOPS Malibu, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns and exchanges on unworn, unwashed merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, sellable condition.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing